| Helpdesk Support Need help with your computer? We're there for you!
Using cutting edge technology to remotely access your computer and fix the problem.
WINDOWS OR MAC!
(If session exceeds 30 minutes, a second payment of $25 is required. Average incident is 7 minutes.)
Below click the Download Windows or Mac link.
1) The RAPID eHelpdesk Support software application will download to your desktop.
2) The application will open with a User ID and Password.
3) Have your credit card or paypal account ready and click "Buy Now"
4) Call toll free #877-530-8577 and a skilled Helpdesk Support technician will assist you in resolving your desktop issue or finding an acceptable remediation of the issue.
(NO ANNOYING LANGUAGE BARRIER - Helpdesk Technician Sessions originate in the mainland USA.)
Service Agreement and Terms of Service: (Please READ)
RAPID eHelpdesk Support app is a stand alone software application and does not permanently install on a desktop or server.
At anytime during the session the end user may break off the session by moving the mouse or X'ing out of the session, or by rebooting the computer.
A user creates a new USER ID or Password for every new session.
Best practice for a user is to back up their system before calling, if possible.
RAPID eHelpdesk Support does not guarantee or give warranty of work or provide guarantee of a successful outcome of your issue. Such as, it may be necessary for an onsite technician to come to your computer or network if the issue/problem is hardware based. We will provide you with this information and give consultation after our review of the issue/problem.
Work on your issue/problem will begin after payment is received.
If session exceeds 30 minutes, a second payment of $25 is required. Average incident is 7 minutes.
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