Everyone needs help desk support sometime. Wouldn’t you like a trained and certified IT professional helping you resolve the computer problems you are having, and at a very reasonable price? With over 30 years of experience in tech support, we can get your computer up and running for you. If it can not be fixed remotely, we will give you instructions on how to proceed.

Before you pay for an expensive home visit to repair your desktop, call RAPIDe Helpdesk Support, toll free 877-530-8577. We will remote into your system and evaluate the problem. It saves time and money. Most desktop problems are software or update related problems and can be handled this way.


You call our toll free 877-530-8577 phone number and an experienced helpdesk professional (From America) will answer the phone. They will ask you to restart your computer, while it reboots, ask you questions about what are the problems you are experiencing. This is to see if it is something that can be fixed over the phone. We are unable to fix hardware related issues over the phone. After evaluating the problem and making sure it is a software issue, they will request your contact information and credit card info. The trained and certified IT professional will help you resolve the computer problems you are having, at a very reasonable price of $25 per half hour of support.

Next, after the restart of the computer, they will request that you download the remote desktop software and go on to resolve the problem.

The Basic Package is based on $25 per half hour (30 minutes) of support time.

The Advance Package is based on $25 per month subscription for 12 months, with 1 (one) hour of support time monthly. It comes with as many calls as you need, up to one hour (60 minutes) of support time. The average helpdesk time is 5 to 10 minutes to resolve issues.

The Full Package is for those having an office with 1 to 5 desktop computers, $100 per month subscription for 12 months, with 5 (five) hours of support time monthly. It comes with as many calls as you need, up to 300 minutes of support.

Call us toll free at 877-530-8577 for larger offices, or corporate plans.



 
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